Shipping & Delivery

At Piki Toi, our commitment to quality, ethics, and sustainability extends to every aspect of our business, including shipping and delivery. We want to keep you informed and set the right expectations to ensure a positive and transparent experience.

Why the Wait? Being a whānau-owned business, we embrace a unique model that prioritizes meticulous care and attention to detail. Unlike traditional retailers, our process is crafted with aroha (love) and intention. Each order is a piece of our art, and we take the time needed to ensure it reflects the spirit of Piki Toi.

Ethical Practices, Global Impact: We proudly collaborate with a zero waste clothing printing business in Australia for our apparel. While this choice aligns with our commitment to sustainability, it does mean that the journey to your doorstep takes a little longer. We believe it's a small price to pay for a global impact that's kinder to our planet.

Current Delivery Timeframes:

• Apparel: Our unique garments, sourced from our ethical printer in Australia, have a delivery timeframe of approximately 10-15 days. We appreciate your patience as we ensure each piece is crafted with care before making its way to you.

• Prints: For our art prints, the delivery timeframe is around 7-10 days. This duration allows us to resize and perfect each print to your preferences before dispatching it to its new home.

Handcrafted with Love: Often, it's just me, Nikki-Leigh, or with the assistance of my tamariki, personally overseeing the packaging of your order. This personal touch is our way of infusing each package with the essence of our whānau's dedication and passion.

Thank you for choosing Piki Toi, where every creation is a piece of our heart, and every delivery is a journey worth undertaking.

Noho ora mai, Nikki-Leigh and the Piki Toi Whānau 🌿