Shipping policy

Shipping Methods: We are pleased to offer track and trace shipping for all orders through NZ Couriers. This allows us to provide you with a reliable and secure delivery experience for your purchases.

Processing Time: Please allow [processing time, e.g., 1-3 business days] for us to prepare your order for shipment. Once your order is ready, we will send you a confirmation email with tracking information.

Shipping Timeframes: The estimated shipping times within New Zealand are as follows:

  • North Island: [estimated shipping time, e.g., 1-2 business days]
  • South Island: [estimated shipping time, e.g., 2-3 business days]

Please note that these are estimated timeframes provided by NZ Couriers and may vary based on location and external factors.

Tracking Information: Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your delivery on the NZ Couriers website.

Shipping Fees: Shipping fees are calculated based on the destination and the size of your order. The exact shipping cost will be displayed at checkout before you complete your purchase.

International Shipping: At this time, we currently offer shipping within New Zealand only. We do not offer international shipping.

Address Accuracy: Please ensure that your shipping address is accurate and complete to avoid any delivery issues. We are not responsible for delays or non-delivery resulting from incorrect addresses provided by customers.

Delayed Shipments: In rare cases, there may be delays in shipment due to unforeseen circumstances such as weather conditions or courier service disruptions. While we strive to ensure timely delivery, we appreciate your understanding in such situations.

Contact Us: If you have any questions about our shipping policy or need assistance with tracking your order, please contact us at kiaora@pikiprints.co.nz. We are here to provide support and ensure a smooth delivery process.

By completing a purchase, you acknowledge and agree to the terms outlined in our shipping policy.